You can order medicines by e-mail or place one directly on medilyn.com
We deliver medicines only in INDIA.
Delivery is FREE for Orders ABOVE 500 Rupees. Our Delivery charges are 100 Rupees for orders below 100 and 60 Rupees for orders between 100 and 500 Rupees
1) Make a list of all the medicines you'd like to order.
2) E-mail the list to us at firstname.lastname@example.org. Please ensure that you provide your full mailing address including the pin code.
3) We'll get back to you via email on medicines we deliver to the given address. Once we confirm the same, the order will be processed.
4) If you have ordered prescription medicines, you need to scan the prescription and send it along with the e-mail. You can also upload a legible photograph if you are unable to scan it. Our service partners will not process your order without a prescription.
5) Our partners will then fulfill the order at the earliest.
You can order 24*7 through our website. We service order 6 days a week (Except Sunday). In case of any delay, our agent will inform you on a priority basis. You can contact us on: +919611444590 (between 10am and 7pm).
In case you are not at home, please nominate a neighbour or someone close, who can receive the order.
We strive hard to service all our orders. However, in case we cannot, we will refund the cost of the medicines as store credits to your MEDIWALLET Account.
We currently take payments via CARD or BANK Transfer or PAYTM wallet.
This can only be done before the order has been shipped, i.e. you need to ensure you send us a mail at email@example.com with your order number for cancellation, before the mail with 'order shipped information' reaches you.
If you order a medicine that can only be prescribed by a qualified medical practitioner, then you need to have that prescription ready at the time of placing of order. You can either upload while placing the order if you have it ready or you can e-mail it later with your order ID to firstname.lastname@example.org
Write to us at email@example.com with your queries
You can also call us at +919611444590 (10am to 7pm 6 days a week (Except Sunday))
Please contact us at firstname.lastname@example.org. Ensure that your subject line is 'Business Development' for faster reverts.
We ensure that our partners procure the medicines directly from certified pharmacists and regulated manufacturers. Some of our partners are reputed manufacturers themselves. Rest assured, we ensure that you get only quality and authentic medicines that are well within the expiry date.
Step 1: Customer uploads the prescription
Step 2: Pharmacist reviews and digitises the prescription along with a order cart
Step 3: Customer will select the required items along with quantity and selects the mode of payment as desired
Step 4: Our partner pharmacy will deliver the medicine at your doorstep depending upon the availability
Please note the value shown in the order confirmation screen is just an approximate value and you will know the actual price when it is invoiced in the pharmacy after you confirm the order.
If the mode of payment is card/netbanking, then you will get an email with the invoice amount to be paid along after it is invoiced in the partner pharmacy. This step is to ensure we collect the exact amount after the invoice is finalised.
Please note that price & stock of medicines change in real time. We are working with our partners to expose real time price & stock information.
Pharmacists verify the prescription and digitise the same before you can confirm the order.
Yes, you can buy generic substitutes provided the doctor writes the generic name instead of brand name in the prescription
Yes sure. We update you at every stage with an email.
Medicine prices vary by geographical location, batch no and often change on a day to day basis due to regulations and distributors. The process listed on our site act as guidance and help you understand if you are paying the right price for your medicines